Patient Information in Ogden

Chiropractor Ogden UT Russell Wahlen and Team

Utah Pain & Rehab's highly-trained pain management specialists in Ogden and their teams of dedicated allied healthcare providers, medical assistants, and front office members, are committed to providing patients with compassionate care for their chronic pain conditions.


Patient Paperwork in Ogden

You can fill out patient paperwork before coming to the office by logging into the Patient Portal.


Insurance

Utah Pain & Rehab is contracted with the majority of commercial insurance carriers, as well as Medicare. Choosing a provider to treat your chronic pain condition is a very important decision. The physicians and staff of Utah Pain & Rehab would enjoy the privilege of assisting in your care.

Please find below a list of insurance plans with which we are contracted. We will do our best to keep this list current.

Insurances Accepted:

  • Aetna
  • Regence Blue Cross Blue Shield/Med. Advantage/Value Care
  • Blue Cross Blue Shield Federal
  • Cigna
  • Great western
  • DMBA/Deseret Choice
  • Educators Mutual/EMI Health/Everest
  • Healthwise
  • Humana
  • Select Health/Med/Care+
  • Railroad Medicare
  • Multiplan/Beechstreet
  • PEHP
  • Teamsters
  • Todays Options
  • Tricare
  • UHC/GEHA
  • Medicare/AARP/Evercare/Complete/Secure Horizons
  • University Health Plans/Healthy Advantage

Billing

If you have questions about your bill, please contact us directly or send us an email.

In the event that we do not participate with your insurance carrier, you will receive a monthly statement showing the status of your account. If you have not received an explanation of benefits from your insurance company within 60 days, you may want to contact your insurance carrier directly to determine the status of the claim. The insurance company may have pended our claim for additional information either from the insured or from another healthcare provider.


Payment Policy

In many cases, there may still be a balance due from you for deductible or co-insurance amounts after your insurance has paid our claim. If we have been supplied with information regarding your secondary insurance, we will bill them for any balance due. If you do not have secondary insurance, you will receive a statement for any amount due from you personally. This balance is due upon receipt of our statement.

If you do not have insurance or cannot afford to pay the balance after insurance in full within 30 days, please contact the billing department to set up a monthly payment arrangement after receiving your first statement. We understand that healthcare expenses can be overwhelming and we are willing to do what we can to accommodate your financial needs.

We accept payment by cash, check, money order, Visa, MasterCard, and American Express.


Opioid Medication Info & Policies

What should I expect at my initial visit with Utah Pain & Rehab?

At the initial visit, you will be evaluated by a pain management physician or Nurse practitioner. You will be asked questions about your medical history and a thorough physical exam will be performed to evaluate your areas of pain. Please bring all MRI, and X-Ray results (written reports, NOT films) to your visit. If you have the films, we encourage you to bring them with you. Also, make sure you bring your insurance card and driver's license.

What medications are most commonly used to manage pain?

While drug therapies differ for each person, the most common are:

  • Adjuvant pain medications, including antidepressants, anticonvulsants, and muscle relaxers.
  • Opiates or "pain killers" used to treat acute pain or cancer-related pain, and often prescribed for chronic pain.
  • Anti-inflammatory drugs to alleviate pain by reducing swelling and irritation.

There are alternative delivery methods for medications. Common methods used by Utah Pain and Rehab are oral medications, topical creams, sublingual medicines, nasal sprays, injections, and patches.

Will I be prescribed medications during my first visit with Utah Pain & Rehab?

The office policy of UP&R is we do not prescribe any schedule 2 pain medications on the initial visit.

Can I get a refill on my pain medications without an appointment?

Because many medications are controlled, you need to be seen on a regular basis to continue getting prescriptions for these medications. We are unable to refill or prescribe controlled substances after hours, on weekends, or on holidays. Also, we are unable to give prescription refills during procedure appointments.

Do you replace lost or stolen prescriptions?

We are unable to replace lost or stolen prescriptions. You will need to be evaluated in the office by a provider in order to receive an alternative medication.

What happens if the new medication that I was prescribed is not working?

We recommend that you allow the new medications up to 2-6 weeks to take effect. Due to adverse effects, we are unable to change controlled substances on a frequent basis.

Am I allowed to take medications from other doctors?

All pain medications should only be prescribed by a Utah Pain & Rehab provider. Medications other than pain medications can be prescribed by other physicians. Please let us know as soon as possible if you have received any medication from another healthcare provider (including dentist, emergency department).

What happens if I have increased pain after regular business hours?

Contact or visit your nearest emergency room. We are unable to prescribe controlled substances after hours, on weekends, or on holidays.

Can I operate a vehicle while taking these medications?

All controlled medications and many other medications we prescribe can cause drowsiness and alter your judgment. It is recommended that you take great caution and avoid if possible operating machinery that may cause harm to you or others. Please follow the pharmacist's instructions carefully as well as those listed on the prescription.

Monday
9:00am - 5:30pm


Tuesday
9:00am - 5:30pm


Wednesday
9:00am - 5:30pm


Thursday
9:00am - 5:30pm


Friday
9:00am - 5:30pm


Saturday & Sunday
Closed

Utah Pain & Rehab

1276 Wall Ave #1
Ogden, UT 84404
P: (801) 337-4000
F: (801) 337-4002